Passenger Transport and Service Agreement

The Service Provider Antalya Touristic Service will be hereinafter referred to as "Agency".

The person whose first and last name and/or on behalf of whomever the reservation is made for will be hereinafter referred to as the "Consumer".

This "Agreement" is made between the "Consumer" and the "Agency".

This covers the rights and obligation of the "Consumer" and "Agency" of the following services specified in accordance with the qualifications and conditions of sale, written, visual, telephone, and for sales of services in an electronic environment.

This contract covers the transfers, tours and car allocation services purchased by the "Consumer" from the "Agency" website. Service attributes can be found at the On-line Sales Agreement and the "Terms and Conditions" website pages. The booking service fee is specified on the approval and reservation forms sent to the specified e-mail address of the "Consumer".

This agreement; will be made effective from the time the "Agency" confirms the "Consumer" reservation. In the event the "Consumer" does not dispute any of the services provided, the term will automatically be terminated. In case of dispute, the contractual relationship shall be valid until the dispute is resolved.

 

 

The transfer fee is set at minimum price 15 Euro, maximum price 350 Euro for Antalya Airport. According to the transfer places, your transfer fees can be changed.

The prices for the services include VAT.

Making reservations and payment; The "Consumer" agrees to the terms on the website in reference to the "On-line Sales Agreement" and "Terms and Conditions".

Complaints and refund requests must be made within 14 (fourteen) days of the service and must be made in writing to transfer@antalyatouristicservice.com

According to the Tax Procedure Law, the purchased service must be invoiced within 7 days, which includes the day of purchase.

The "Agency" will make out the invoice according to the information given in the reservation form.

Per "Consumer" request, the invoice will be mailed out and paid by the addressee using the information in the reservation form.

 

 

 

If the "Consumer" requests for a cancellation up to 24 hours before the service begins, the "Agency" will refund the entire amount.

If the "Consumer" requests for a cancellation less than 12 hours before the service begins, the "Agency" will refund %50 of the amount of the single service. In the event of payment, being has made for return service, the return service fee will be refunded entirely.

These conditions do not include discount services, early reservation prices or reduced prices.

Any date changes made by the "Consumer" will be bound to the cancellation clauses.

The "Consumer" agrees to follow the rules stated in the "Agreement"; be respectful towards all 3rd parties’ lives, possessions and peace of mind; otherwise they will not receive a justifiable service and will lose their rights to a refund request.

 

The "Agency" will provide, if available, an alternative vehicle and/or inform the "Consumer" if unable to do so for any problems caused by mechanical defects, traffic accidents, operational malfunctions, weather conditions, high-volume traffic conditions, terror incidents, police practices and/or similar situations that may cause the transfer service to not initiate or continue.

In the cases mentioned above, the "Agency" will refund the payment made by the "Consumer" for the transfer and/or will pay the difference of another vehicle that has been arranged by the "Consumer".

This "Contract" is comprised of 7 main clauses, if necessary 2 copies can be prepared and signed by the parties; Road Transport Act Law article 4925 shall apply for any disputes between the misunderstandings of the "Contract". Any disputes arising from this "Contract" will be handled through the Antalya courts and enforcement agencies.

I state that I have read and agree with the "Agreement" on behalf of myself and whomever I have registered on the reservation/booking form.

This statement is valid even in the event of someone else instead of myself has processed and signed this "Contract".

I, the "Consumer" understand and agree to the full terms in this "Agreement" and "Terms and Conditions" found on the website and the accuracy of the information on the reservation/booking form and that I have read the Road Transport Act Law article 4925 and the information on the "Agency" website